CustCore Customer Experience Assessment

Many businesses don’t really know where to start or focus on next when it comes to improving their customer experience, and what would provide the biggest bang for their buck.

Do you build a survey to ask customers about performance, create a customer experience role in the business, or roll out customer service training?

At CustCore we have recognised this challenge and created the CustCore Customer Experience Assessment, a low-cost three-day maturity assessment (including virtual or face to face analysis) undertaken by an experienced CustCore consultant which will

• Examine all aspects of your business through staff interviews, observations and data analysis

• Identify priority areas of focus for improving customer experience

• Produce a detailed, personalised written report with a clear assessment of customer experience, and detailed written recommendations regarding how best to improve experiences short and long term

This assessment service is hands-on and delivers real value to our clients through a quick, low-cost assessment and detailed report which can help drive real changes in any organisation.

The CustCore Customer Experience Assessment delivers significant value to any organisation, and is an extremely cost-effective way to prioritise how best to deliver great experiences to your customers and significantly improve your bottom line.

Pricing

To make an enquiry and arrange your CustCore Customer Experience Assessment, click here.