Online Masterclass - Expression of Interest

We plan to run a series of 1-hour online Customer Experience Masterclasses in the next few weeks.

To help us cater for demand, and offer the classes at times that suit, please register your interest below.

We will confirm details of each of the classes by Monday 23rd March, 2020.

Name

First Name

Last Name

Email Address

Workshops of Interest

Developing a practical CX Strategy

Running a virtual Customer Journey Mapping workshop

Driving customer centricity in your organisation

Customer Insights: The Do's and Don'ts of customer feedback and surveys

NPS, CES, CSat: Which measure is best, if any?

Why CX is even more important in times of uncertainty and downturn

How to link CX improvements to ROI

Location (City)